Assuming that a training program can ensure PLM software adoption is one of the biggest mistakes a company can make.
In reality, any number of roadblocks can prevent end users from using PLM software. Instead of trying to turn employees into full adopters once the software has been fully implemented, smart companies will focus on learning and adoption during each phase.
A successful strategy incorporates knowledge of how modern workers learn with strategies like:
- Training and support embedded directly into the everyday work environment
- Careful consideration of different learning styles, preferences and cultures
- Motivating users and helping them understand how technology can positively affect their work processes
Here’s how a company might pair key stages of program development with effective learning and adoption activities:
- Initial program planning: Develop high-level learning and adoption strategies.
- Program kickoff: Include learning and adoption experts on the project team; begin an organizational awareness campaign to build understanding of the coming change.
- Process design/redesign: Conduct stakeholder demos to show how the process works today and how it will transform; validate working methods; plan for role-based training on the new processes.
- Solution design: Determine organizational readiness for the technology; prepare appropriate learning and adoption reinforcement as well as support activities.
- “Go live” with new solution: Implement role-based training and organizational change management activities.
- User acceptance: Provide mentoring and ongoing support for application of new ways of working; stabilize the user environment.
Using a user-centric strategy similar to this can help companies achieve their ultimate business objectives more quickly and with less disruption to their workforce.
Interested in learning how to use PTC Creo and the rest of PTC’s software? NxRev offers a variety of seminars, tutorials, and customer service to help users get the most out of the PTC suite. Give us a call at 408-986-0200 to find out more.