PTC Global Support is a comprehensive resource that helps engineering and design teams streamline the way they develop products. Increasing productivity levels, maximizing system capabilities and performance, managing costs, reducing risk, optimizing price … it’s all there.
Since June 2013, Global Support has developed new capabilities and efficiencies designed to help PTC users get the most out of the software suite:
- 26 major software releases for PTC products, including Creo, Windchill, and Mathcad
- 139 maintenance releases for PTC Windchill, Creo and ArborText
- Upgrades to eSupport, including any-device access and proactive support alerts
PTC’s enhancements to Global Support also build upon their web tools and resources, including a new online customer support guide and the updated Case Logger tool. Additionally, they’ve expanded their assisted support offerings with the new Gold Support Desk, an expanded Platinum Support Desk, and new Weekend Support.
It’s just one example of PTC’s commitment to helping you develop the next world-changing product design.
For a comprehensive look at PTC Global Support’s enhancements, download the complete list of Global Support enhancements.
Interested in learning more about PTC Creo and its 3D CAD capabilities? NxRev offers a variety of seminars, tutorials, and customer service to help users get the most out of the PTC suite. Give us a call at 408-986-0200 to find out more.